# Have not received by credentials yet!

**URL:** <https://community.blockcerts.org/t/have-not-received-by-credentials-yet/1829>\
**Category:** Support\
**Created:** [April 8, 2019, 3:21pm UTC](https://community.blockcerts.org/t/have-not-received-by-credentials-yet/1829 "2019-04-08T15:21:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Perris13](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@Perris13](https://community.blockcerts.org/u/Perris13)\
**Post date:** [April 8, 2019, 3:21pm UTC](https://community.blockcerts.org/t/have-not-received-by-credentials-yet/1829/1 "2019-04-08T15:21:23Z")

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Can someone please assist me with receiving my digital degree?! I was advised that I would receive it within 1-2 weeks. It has been 5 weeks now. Someone please help me with this!

Michael Perris  
[mperris13@gmail.com](mailto:mperris13@gmail.com)  
micper5009@students.ecpi.edu

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**Author:** ![alovett](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@alovett](https://community.blockcerts.org/u/alovett)\
**Post date:** [April 8, 2019, 9:09pm UTC](https://community.blockcerts.org/t/have-not-received-by-credentials-yet/1829/2 "2019-04-08T21:09:14Z")

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Hi Michael,

Thank you for your message. Please contact your digital diploma contact at ECPI University. The email address is credentials@credentials.ecpi.edu.